Email hoeffneremil@gmail.com in English or German. Typical reply in this beta: within a few days. There is no 24-hour promise. This is the only support channel. There is no ticket portal and no FluxMap account.
Privacy and deletion
- Say whether you want help, withdrawal, access, or deletion, and whether it is local data, support mail, or diagnostics already sent.
- Local tracks, waypoints, and Raw GNSS: use the app, then Android app info if you want to clear the installation. Sync-folder copies and Android backups are separate.
- Optional diagnostics: Settings → Privacy & diagnostics. Withdrawal stops future capture and send for that purpose, clears that purpose’s local queue, and retires its identifier. It does not delete events already received by PostHog or Sentry.
- To request remote deletion of sent diagnostics, use “Prepare deletion request” in the app, read the preview, and email the references. No identity document is required as a default. Deletion is complete only after support confirms it. Clearing app data can drop the local references.
- Do not attach full GPX or Raw GNSS files unless asked.
Closed Beta always includes the diagnostics transport. There is no extra beta build-enable switch. A purpose is sent only after current, purpose-specific consent (notice version 2). Version-1 grants do not authorise any send. Publishing this website does not activate sending in the app.
Closed beta reports
Include device, Android version, build (-beta), and what you were doing.
If automatic sharing is off, you can still preview a sanitised device summary in Privacy & diagnostics and send that if you want.
Pro is unlocked for testers; there are no Play purchases in this beta.
More detail: Privacy policy.